You've been nothing but professional and courteous...

Hey OSG, I received my Playstation 3 yesterday and gave it a test run last night for a few hours, everything seems to be working perfectly. You did an amazing job and thanks for not reformatting my hard drive by the way.. You've been nothing but professional and courteous throughout this whole ordeal and I just wanted to commend you and all the people behind the scenes at OSG for a job well done.